Hueblog: What a mess: New LightStrips not compatible with the old model

What a mess: New LightStrips not compatible with the old model

Pins have become significantly more compact

One question has reached me several times in the past two weeks and today I finally have the chance to go into the details: Is the new LightStrip Plus compatible with the old model? I can make it short and sweet at this point: Unfortunately not.

This fact is interesting in some situations, for example if you want to extend a LightStrip with an extension. Or if you want to connect a cut-off piece of an old LightStrip to a base-unit of the new LightStrip.

The big problem: On the new LightStrip Plus, the six connecting pins are much closer together than they were in the predecessor. You can see this very well on the following picture:

If you are thinking about extending an existing LightStrip Plus in the near future, it is best to make sure you get the “old” extensions now. The easiest way to identify them is to look for the Bluetooth symbol in the upper right corner of the package. Currently the extensions are still easily available at Amazon.

Why Signify decided to make this small change with all its effects, I can’t tell you at this time. Maybe it has something to do with the new connector, which allows you to reassemble cut off parts of the light strip.

Note: This article contains affiliate links. We receive a commission for purchases via these links, which we use to finance this blog. The purchase price remains unchanged for you.

Check your local Philips Hue Online Store for availability of Hue products in your country. There you will also find all the technical information and prices.

In den letzten Jahren habe ich mich zu einem echten Experten in Sachen Hue & HomeKit entwickelt. Mittlerweile habe ich über 50 Lampen und zahlreiche Schalter im Einsatz. In meinem kleinen Blog teile ich meine Erfahrungen gerne mit euch.

Comments 11 replies

  1. Yes. Just wasted $49 on an incompatible extension. Box and details look very much the same. Now it is in the bin. Poor show Hue.

    1. Was it not possible to return it to the merchant? The only difference is the bluetooth icon in the top right corner on the front of the box.

  2. Had the same problem this weekend, bought an extension at a shop rather than ordering it again online. I got home and realised there is no way to connect a plus extension to the new Lightstrip I had purchased. Now need to go back and order it online. Very annoying, it’s as bad as when Apple bring out a new charger

  3. Hey i have a question is it no possible to buy a adapter ore something like that bcs i have the same problem and now i have like 6 meters led that don’t fit

  4. Just connect the old to the new with copper wire and cover with electrical tape. Then connect all the new ones to eachother.

  5. It is not only the new extension that is not compatible but the old light strips are not compatible some versions of the old extensions. I have two that connect with the old light strips but they produce the wrong colors, I.e. when the light strip is green the extensions are red. I cannot figure out how they are marked any differently then ones that do produce the correct colors and none of them have the Bluetooth symbol.

  6. Well I’ve just found this out as well because I have some V4 extensions and some V3 lightstrips. Now I have to try and find extensions for the V3, as well as starter kits for the V4. If anyone has any V3 extensions please don’t throw them out, let me know instead as I can use them.

  7. Does anyone know if we could connect a V3 to V4 extension via Ethernet? Via soldering or one of the RJ45 adapter kits sold by 3rd party?

  8. Purchased two extensions only to discover incompatibility. Totally turned me off to Hue specifically and Phillips in general. Include an adapter.

  9. After this scam performed by Phillips hue, I’ll never buy a Phillips product again! Whoever made the change at Phillips should be fired and kicked out of the door. What a rip off company they turned out to be. The biggest rip off I’ve ever encountered. I hope people see this blog before they wasted their money on products from this company

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