Since Thursday, the new Philips Hue app is available for iOS and Android. And there is one major criticism, especially among iPhone and iPad users: the previously available Today view widgets have been completely removed from the new Hue app. Why Signify had no other choice, I’ll explain in this article.
“When we started the project, we simply wanted to adopt the existing widget in exactly the same way,” Hue creator George Yianni tells us about the original plans. At least in theory, there would have been even more possibilities, because after all, Apple introduced the new homescreen widgets with iOS 14, which offer many more options.
“However, each of these widgets must open the associated app if an action has to be performed. And if the app has to open, then the idea of the widget is lost,” George Yianni continues. The only hope at the moment: Apple will present new features for iOS 15 at its big developer conference next week.
Hue widgets on iOS currently only possible with shortcuts
For a widget that allows control from the homescreen, Philips Hue had to rely on Siri shortcuts, which can be placed as small icons on the homescreen, for the completely redesigned app. “These shortcuts are very versatile, but they take up a lot more space and aren’t as pretty,” explains George Yianni, who notes in the end, “Unfortunately, we had no other choice.”
By the way, there are some changes for Android users as well, although they are not nearly as big. For example, previously you could make one big widget with four buttons, but with the new app you can only make individual widgets with one button – but four of them are just as big. “Also, you can no longer create widget buttons that control multiple rooms at once. From our point of view, that works much more intuitively with zones and offers the same possibilities in the end.”
Comments 38 replies
The negative reaction has echos of the last app rebuild. Personally, I really like the new app, although I would like to see more advanced configuration options added around sensors and controls.
As far as the android changes are concerned, they are complete garbage. You can create a widget that performs one action. Either turning off a light, or last state which is also the current state so useless. Also, the previous widget could be expanded beyond just for “switches” by simply expanding the widget space on screen then adding more “switches” in the app to the widget. The new app my look “prettier” but it’s functionality is exactly the same. Less any widgets for any users regardless of phone ecosystem of choice. Signify really screwed the pooch with this update and actually has me actively looking at other smart bulb options before they make more horrible decisions regarding user experience.
I just want my Hue controls I have on iPhone control centre ported over to my Apple TV control centre 😭
Give me back my Widgets you little shit
Agreed full of shit hue
Not all widget options had to necessarily open the app. There were quick buttons to change hue or brightness. Super convenient for bedroom lights, just a flip and a tap away. These people didn’t know how to use their own app.
Bring back the widgets. I don’t want the shortcuts cluttering my Home Screen and I certainly don’t want to talk to my f…ing phone!
Bring back the hue widgets! This new shortcuts to widget thing is useless and slow. Don’t fix what isn’t broking. If this doesn’t change I’ll just switch brands and tell people to stay away from hue!
Don’t know that I completely understand the explanation, as I don’t really even see what the new app brings to the table that was so necessary for them to remove useful functionality like widgets. Luckily I still have the original hue app installed and can use those widgets.
How in the world did you remove the most practical, useful and irreplaceable aspect of the entire hue experience? Absolutely maddening. Truly embarrassing stuff
Use(d) the widget at least 20 times a day! I want it back. And also not very happy with the design of the new app. Generally I love updates to apps and GUI’s and better developed applications overall, but this is not a step forward. Anybody else also having the “Connecting to Hue” notification happening while in the new app?
Shortcuts, 🤯 your having an absolute laugh, just get some decent programmers stop hiring cheap its a fix that would take all of 5 minutes and you wouldn’t have all this backlash. Put the only hue saving grace back, widgets. Poor performance Phillips
This is SO ANNOYING. I have wasted an hour of my life trying to get the widgets back only to learn that it isn’t even an option. Figure out a way to get these back.
Wow, what a failure. Just tried to get the same kind of widget-settings I used for the last few years into Shortcuts, hellish. Please, please, please bring back the widgets.
The widgets stand for 99,9% of how I use this app. I really hope this get fixed soon because I can’t even wrap my head around you can break the user experience this badly.
So they removed literally the only reason to even have the app installed?
I only use the Hue app because of the widget. What’s the point if you can’t make ut work? Pls rollback the version!
This is fucking stupid wtf hue
Iphone widgets are not more versatile. I used to be able to select the brightness and color the lights would turn on to. Now it’s just on/off. Very dissappointed.
If you remove widget feature, at least you give your customer a way to export their old widget settings to the new shortcut system. And there is no such thing, it’s just been obliterated completely.
I have a full room of hue lights, literature few tens of widget settings and it’s now all gone.
No widgets is bullshit, shaft cuts are garbage and rarely work like they’re supposed to.
Please bring back the old widget system
Sooooooooooooooooo annoying. I literally never used the app before and only used the widgets. The app update has only extremely negative value for me.
No longer a fan of hue.
LIFX bulb still has the widgets there.
This is the WORST choice Hue ever made. The widget is the most useful function by far.
Imagine owing a TV that lacks the remote. My hue bulbs are now as usefull: I turn them on using my house’s switches.. Not changing the color anymore.
Their explanation on why they removed the Widget is PURE BS.
The widget did not have to open the app to work. LUCKILY YOU CAN STILL USE A WIDGET IF YOU HAD THE V1 APP!!
Now we’re left with stupid shortcuts that doesn’t turn off lights when pressed again and take twice more space (4 if you take the second “off” button you need to create).
I will not buy Hue bulbs anymore because they are now unusable. Screw the one who had this idea.
And the new UI is more confusing than ever.
What is this? Amateur hour?!
Get my Widgets back !!!
No more Hue light buying!
Spend too much time fuss around Shortcut that so obsolete.
Get my Widgets back.
Spend too much time fuss around Shortcut that so obsolete.
This is ridiculous. Just give me back my widgets.
This version is useless. Bring back the widgets! I always used those and only used the app for configurations…
GIVE BACK THE WIDGET OMG
Well, developers and users seem to disagree on what is good UX experience. I would listen to the users. The developers are lost… Give us the widgets back!
Bring back the widgets!
Hey, I don’t mind if widgets will open Hue app until Apple make some changes. I want to use widgets no matter what. Care to add at least an option?
Really incredible they removed this feature, it was the most accessible and brilliant part of the app. Being able to easily swipe to the widget and change brightness presets on the fly was 99% of the user experience after setting up using the app.
This is so stupid and more complicated. I used to be able to walk into the room and easily turn on/off, choose or swap between scenes I’ve setup easily with the widgets and now it’s stupid complicated and slow AF. What moron thought this was an improvement? I get the idea that you’re looking to change and add features but there’s no cost to keep a feature that already exists.
I’m so bitter and annoyed. I’ve spent SO MUCH MONEY setting up my house with these lights and now it’s a huge waste of time and super frustrating.
I REGRET BUYING ALL THESE LIGHTS!
I especially regret updating the app. I want to go back to a older version. This is a step backwards and a huge pain in the ass. For the love of god at least warn your customers you’re going to remove these features BEFORE they update the app.
I’m done recommending this garbage to my friends and coworkers. I cannot express my disappointment enough.
How can I set up a shortcut to run a specific light profile? Desired color rather than the last setting
My previous high opinion of Hue, which I shared with others often, is down the toilet!
Change is good only if it offers more simplicity, speed or better features (remember your slogan Philips – “Sense and Simplicity” ?) The new Hue app, simply put, stinks! Not simple, not more sensible – so Why, why why …. ?!? So damn frustrating.
You are turning into GE with your lack of customer satisfaction. Not a place you want to be! Done buying Hue, as are many others – better sit up and take notice Philips.
By the way I’m a Samsung Galaxy S20 + 5G / Android user.
Been using the new app for awhile now and really like it.