In social networks and also in comments here on the blog, I have stumbled across an issue again and again in recent months: Android smartphone users report that they can no longer find the Philips Hue app in the Google Play Store. Today I would like to explain to you what is causing this problem.
To be more precise, we have to look back to November 2022 for this. That's when Signify, the maker of Philips Hue, released the Philips Hue app version 4.31.1 on the Google Play Store. Since then, the minimum requirement for the Hue app has been Android 10.
Unfortunately, I'm not at home in the Android world and can't tell you exactly which smartphone models are affected. With Android, this also varies from manufacturer to manufacturer. For Samsung, for example, the Galaxy S8 is the “newest” smartphone, which is finished with Android 9. It has now been on sale for six years.
So if you have a smartphone with Android 9 or older and there is no software update for the operating system, there is only one option for the Hue app: a new smartphone. By the way, the minimum required Android 10 was released in September 2019 and is already a few years old.