Version 5.72.0 of the Philips Hue app has been available on the Google Play Store for a few days now, and the update has since arrived on the Apple App Store as well. Unlike recent updates, however, there are no real new features this time around. The update description in the App Store simply states: “Various bug fixes and stability improvements.”
When some Hue users discovered in June that their Hue Bridge Pro had stopped working after an update, it caused quite a stir. Philips Hue identified the issue relatively quickly and, according to its own statements, determined that fewer than 100 devices worldwide were affected. So the damage was limited, even though the situation was, of course, extremely frustrating for affected users.
There’s yet another new update for the official Philips Hue app. Version 5.71 has been available for download in the Apple App Store and Google Play Store since yesterday evening. This update brings improvements not only for the Hue Secure camera but also for the MotionAware feature. But let’s take it one step at a time.
Earlier this week, the issue with the latest firmware update for the Hue Bridge Pro caused quite a stir. According to Philips Hue, however, fewer than 100 devices worldwide were ultimately affected. Was it really not that big of a deal after all? We can probably all agree that, after all these years, a backup feature for the Hue Bridge and Hue Bridge Pro is absolutely essential.
Throughout June, more and more reports began appearing online about Hue Bridge Pro units being rendered inoperable. Hueblog readers have now also confirmed that the Hue Bridge Pro could be completely disabled by a faulty firmware update. It stops working entirely; only a red status LED remains lit. Affected control hubs become completely inoperable and must be replaced.
I briefly mentioned this yesterday in my weekly recap on hueblog.de, and I’ve since received some feedback from you all. The latest firmware update for the Hue Bridge Pro appears to be causing significant problems for some users. In addition to the posts on Reddit, I’ve also received a handful of emails from you.
On Thursday, Philips Hue released another update for its official app, as it does nearly every two weeks. There are no new features this time, but there are a few minor optimizations. First up are the new wired wall switch modules. These could already be paired with version 5.69, but now some translations and details have likely been further improved.
Complaints are currently piling up online, not just in our small community, but also on Reddit and in App Store reviews. After the latest update to version 5.69, the Philips Hue app seems to regularly lose its connection to the Hue Bridge. What is currently known about this, and how can the issue be resolved?
Just in time for the upcoming start of the World Cup in Mexico, Canada, and the U.S., Philips Hue has released another update for its app. And for good reason: this update unlocks the new Sports Live feature. As previously explained in detail, you can use it to make your lights glow in sync with game events during the World Cup.
It’s truly remarkable how much effort Philips Hue is putting into developing the new Hue Bridge Pro. Since its launch in September, there has been at least one software update every month. June, which has just begun, is no exception, as Philips Hue is already rolling out a new software version today.
Fabian