Over the past few days, I’ve received a noticeable number of emails and comments on one topic: Philips Hue devices are no longer accessible in Apple Home. Many users are also unable to establish a new connection to the Hue Bridge Pro via Matter. Unfortunately, I have not yet received an official statement from Philips Hue on this issue.
A few days ago, I was made aware of an interesting issue: the German Philips Hue support website no longer offers email contact options. I quickly realized that this was indeed the case. The German website now only offers written contact options via Facebook, Twitter, and Instagram. All of these services require registration.
Philips Hue continues to tweak its software. Version 5.60 of the Hue app could be released in the Apple App Store and Google Play Store as early as this week. Before that happens, however, there will first be a firmware update for the two Philips Hue control centres. Since 29 January, Philips Hue has been distributing software version 2071209010 for the Hue Bridge Pro (previously 2071193000) and software version 1975134020 for the Hue Bridge (previously 1975104000).
This week, you were particularly impressed by the Philips Hue OmniGlow Lightstrip. In addition to my brief impression of my installation of the premium light strip, there was more to discover, such as the first update for the Philips Hue app in several weeks. It went straight from version 5.57 to version 5.59.
As expected, things have quietened down somewhat at Philips Hue over the New Year period in terms of the regularity of software updates. For example, there have been no updates for the official Hue app since mid-December. Now, a new software version for the Hue Bridge and Hue Bridge Pro has been rolling out for several days.
I’m sure I’ve mentioned this topic before. At that time, it wasn’t possible to link more than one bridge to a home. This has already caused problems with multiple Hue Secure cameras that were supposed to control different areas of the house. Thanks to multi-bridge support and the Hue Bridge Pro, this is no longer a problem – however, Philips Hue has forgotten that there are users with more than one home.
To kick off the new year, Philips Hue took advantage of the world’s largest consumer electronics trade show to showcase some new products. As in previous years, the focus was on software features. After bringing the Hue Sync TV app to LG televisions last year, there is now a new feature for the Hue Bridge Pro.
I already shared the first details about Hue SpatialAware with you in a detailed article on Wednesday. After seeing the feature for myself, it quickly became clear to me that you have to see it for yourself to appreciate how smart it really is. So my team and I quickly got to work and used the extremely stylish Philips Hue demo room at the Aria Hotel to record a short video about Hue SpatialAware for you.
At CES in Las Vegas, Philips Hue today announced a new software feature that will be released exclusively for the Hue Bridge Pro in the spring. It’s called SpatialAware and has absolutely nothing to do with the previous MotionAware. In this article, we’ll tell you exactly what it’s all about.
At CES in Las Vegas, Philips Hue announced not only the new SpatialAware feature, but also two other software innovations. These are certainly not entirely surprising and have already been mentioned in the past, but now we are entering the home stretch in terms of launch and availability. Apple Home support for Hue Secure products It was supposed to be ready by the end of 2025, but now it’s promised for the first quarter of 2026: the wired Hue Secure camera, the Hue Secure video doorbell, and the Hue Secure contact sensors will soon be compatible with Apple Home.
Fabian