FabianEarlier this week, the issue with the latest firmware update for the Hue Bridge Pro caused quite a stir. According to Philips Hue, however, fewer than 100 devices worldwide were ultimately affected. Was it really not that big of a deal after all?
We can probably all agree that, after all these years, a backup feature for the Hue Bridge and Hue Bridge Pro is absolutely essential. Even though things usually go smoothly—when the worst happens, a backup is worth its weight in gold. And over the past two weeks, some users have had to learn that the hard way.
Philips Hue had already announced on Wednesday that it would be rolling out another update for the Hue Bridge Pro. That’s exactly what’s been rolling out since July 2. Firmware version 2071401000 should reach you in the coming days. In addition to the usual bug fixes and improvements, this version officially adds support for new products, such as the wired wall switch modules.
Be Careful When Manually Updating the Hue Bridge Pro
If you disabled automatic updates for your Hue Bridge Pro a long time ago and haven’t performed any manual updates since then, you should under no circumstances update to the now-outdated version 2071353020; instead, be sure to wait until the update to version 2071401000 appears for you. Only then can you be sure that your Hue Bridge Pro won’t suffer a complete failure as well.
Another software update is available for the standard Hue Bridge, which appears not to have been affected by these issues. According to the changelog, the changes are identical; the update from version 1977138000 to version 1978074000 has also been rolling out since July 2 and should reach you in the coming days.
Hue Bridge Pro
$139.99 / €99.99
No back-up possibilities for the HUE Bridge (Pro) is realy a huge lack in SW development.
How hard can it be, to make the possibility of a back-up export file?
I know that a lot of people mentioned this to the HUE Support depts, but years later no change.
When the Bridge Pro appeared, my first thought was: back-up possibility! But no… Noting at all.
Re the new wall switches – will you be reviewing them? I’m interested in the ones for non-Hue lights (standard switch and dimmer), but haven’t found a single review yet.
New firmware update for lamps aswell, 1.163.1
An no changelog for it still.
Wheres the backup???
I wonder if the bridges that got bricked were connected over WiFi or Ethernet. I’ve read in a few places that the WiFi connection on Bridge Pro can be flaky, and losing the WiFi connection in the middle of an update could definitely cause problems.
I always use cable
Wi-Fi or network in general is not used during update. Bridge downloads the firmware and then proceed with flashing it in offline mode.
@Alex – My bridge was connected via Ethernet cable when it got bricked as a result of this bug.