Hueblog: Signify starts replacement program for outdoor power supply with 40 watts

Signify starts replacement program for outdoor power supply with 40 watts

These power supplies are affected

Watch out! Some Philips Hue outdoor power supplies may be defective and pose a safety hazard. Signify has therefore started a replacement program to replace affected models. In this article I will tell you which details you have to pay attention to.

A low number of external power supplies may fail due to water ingress and cause a short circuit. The exchange programme includes the enclosed power supplies of the Philips Hue Lily, Calla, Impress and Outdoor Lightstrip base-kits, which were sold between 2018 and 2020 mainly in Europe, the United States, Australia and New Zealand.

You can easily check yourself if one of your power supplies is affected. Just take a closer look at the imprint on your power supply, there you will find a four-digit production code – the following graphic shows you where exactly:

  • The first two digits of the code are 19 or less
  • The last two digits of the code are 41 or less

For example, a power supply unit with the code 1835 is affected, but a power supply unit with the code 2005 is not. The power supplies were delivered with low voltage products such as the Hue Calla or Hue Lily. For more information about the exchange programme and how to obtain a new power supply, please visit the Philips Hue website.

Note: This article contains affiliate links. We receive a commission for purchases via these links, which we use to finance this blog. The purchase price remains unchanged for you.

Check your local Philips Hue Online Store for availability of Hue products in your country. There you will also find all the technical information and prices.

In den letzten Jahren habe ich mich zu einem echten Experten in Sachen Hue & HomeKit entwickelt. Mittlerweile habe ich über 50 Lampen und zahlreiche Schalter im Einsatz. In meinem kleinen Blog teile ich meine Erfahrungen gerne mit euch.

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