FabianI’m sure I’ve mentioned this topic before. At that time, it wasn’t possible to link more than one bridge to a home. This has already caused problems with multiple Hue Secure cameras that were supposed to control different areas of the house. Thanks to multi-bridge support and the Hue Bridge Pro, this is no longer a problem – however, Philips Hue has forgotten that there are users with more than one home.
I am thinking of various scenarios, such as your own home and a holiday home. In my case, it is my office, which is also equipped with Philips Hue. The proportion of people who use Philips Hue in more than one home is likely to be relatively small – but it definitely exists.
There are no difficulties when it comes to lighting. The situation is different with Hue Secure. Even though Philips Hue now offers the last 24 hours of clip recording for free, a Secure subscription is necessary if you want to use all the features. And this is where the problems begin. How can you use a Hue Secure subscription for more than one home?
This is the official answer from Philips Hue:
Your Hue Secure subscription is valid for the cameras in one home. If you want to use a subscription for a second home, you must be logged in with a different Apple ID or Google Android account and take out an additional Hue Secure subscription.
This is really not a user-friendly solution. You don’t just switch to a different Apple ID just to pay for Hue Secure again. And then I ask myself: if you activate the Hue Secure Plus plan for £99.99 per year for up to 10 cameras, why should you pay again at all?
If Philips Hue really wants to push its Secure story forward – and it’s definitely on the right track with the great Hue Secure Video Doorbell and new features such as smoke detector detection – then it should also take care of details like this in future.
