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Beginner’s guide: New lamp is not found by the Hue Bridge If solely your supplied dimmer switch works

If solely your supplied dimmer switch works

In the past few weeks I have been asked one question in particular. Therefore, I would like to use a rather quiet Saturday to explain this question: why is a new Philips Hue lamp not found in the app but the included dimmer switch works fine? Even the search by serial number does not bring success, the new lamp cannot be paired with the Hue Bridge.

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