Almost two years ago, Philips Hue launched the Calla and Lily, its first outdoor lights. I have also used three of them in my garden and have noticed a bit of condensation at one time or another. Depending on the respective weather conditions, this is completely normal. In my case, it was actually only a few drops, which disappeared again with the next sunshine.
Therefore, I was even more surprised by the pictures that Daniel, a Hueblog reader, sent me. In about a year, his Calla base lights have accumulated a lot of water, so that even the luminosity has decreased. But just have a look for yourself, especially on the third picture you can see the amount very well:
“I have already expressed my anger about the Hue Calla in the comments here several times. Now I have come to install the new lights I got from Signify. Just now I have seen how much water has been collected in the Callas in one year. Not in all of them, but one in particular. Unfortunately, Signify refused to comment and just offered a replacement. I will see how the new lights will look like in a year’s time.”
How much water has been collected in your Philips Hue Calla?
First of all, it must be said that Signify usually reacts quickly in warranty cases and sends out new luminaires as replacements without much hassle. However, I do ask myself the question: is this an extreme individual case or are there more Calla outdoor luminaires affected? Have a look in your garden and let me know in the comments.
There is no danger to yourself, at least not with the Calla and other low-voltage lamps. The power supply is only 24 volts, so even if there is a short circuit inside the lamp, nothing worse can happen.